Leano ICT
Request Support

Services

Practical ICT services, clearly scoped

From helpdesk support to server rooms, cloud, cybersecurity and digital services, Leano ICT works as one accountable partner.

Managed IT support and helpdesk

Day-to-day technology support so staff can work without waiting on unresolved faults.

  • Remote and onsite user support
  • Fault diagnosis and incident resolution
  • Computer setup and software installation
  • Laptop and desktop repairs
  • Performance optimisation
  • User onboarding and training
  • IT asset tracking
  • Preventive maintenance
  • Monthly support reporting
Request this service

Server and systems administration

Stable servers and user directories with monitoring, backups and written documentation.

  • Server installation and configuration
  • Server monitoring and maintenance
  • Active Directory
  • Group Policy
  • DNS and DHCP
  • User and access management
  • NAS deployment
  • Backup planning
  • Recovery testing
  • SQL Server support
  • System documentation
Request this service

Network infrastructure

Structured, supportable networks that connect users, sites and applications reliably.

  • LAN and WAN design
  • Structured cabling
  • Network cabinet installation
  • Router configuration
  • Managed switch configuration
  • Firewall configuration
  • Wireless access-point installation
  • Wi-Fi coverage assessment
  • VPN configuration
  • Inter-site connectivity
  • Network monitoring and troubleshooting
  • SD-WAN planning where appropriate
Request this service

Microsoft 365 and cloud services

Modern email, files and collaboration with licence, access and security hygiene.

  • Microsoft 365 tenant setup
  • User and licence administration
  • Exchange Online configuration
  • POP and IMAP email migration
  • Outlook and mobile email configuration
  • OneDrive setup
  • SharePoint setup
  • Microsoft Teams configuration
  • Cloud file collaboration
  • Security baseline configuration
  • User-access controls
Request this service

Cybersecurity and data protection

Layered protection for networks, devices and information. Features depend on the client’s technology environment, licences and risk requirements.

  • Firewall configuration
  • Secure remote access
  • Network segmentation
  • Patch management
  • Endpoint hardening
  • Security monitoring support
  • Backup and recovery planning
  • Business-continuity guidance
  • Microsoft Purview guidance
  • Google Workspace data-protection guidance
  • User security awareness
  • Access reviews
  • Incident-response preparation
Request this service

CCTV and access control

Physical security systems that help you see, record and control who enters a site.

  • CCTV assessment and installation
  • Camera configuration and maintenance
  • Fault finding
  • Access-control installation
  • User administration
  • Boom-gate integration
  • Vehicle-scanning integration
  • Remote viewing
  • Recording-retention configuration
  • Equipment health checks
Request this service

Server-room services

Clean, labelled and power-aware rooms that are easier to support and expand.

  • Rack and cabinet planning
  • Patch-panel installation
  • Cable management and labelling
  • UPS and backup-power planning
  • Cooling and environmental considerations
  • Grounding
  • Network-equipment layout
  • Documentation
  • Server-room assessments
  • Phased remediation
Request this service

Web development and hosting

Professional websites and hosting so customers can find and trust your organisation.

  • Responsive business websites
  • WordPress development
  • Website maintenance
  • Domain registration
  • DNS configuration
  • SSL certificates
  • Email hosting
  • cPanel and WHM administration
  • Website content support
Request this service

Graphic design

Visual material that presents your organisation clearly across print and digital channels.

  • Company profiles
  • Logos
  • Flyers
  • Posters
  • Digital banners
  • Brand kits
  • Social-media graphics
  • Marketing campaign content
Request this service

Podcast production

Production support that keeps episodes consistent, listenable and on-brand.

  • Recording setup
  • Audio editing
  • Mixing and mastering
  • Episode preparation
  • Publishing support
  • Podcast artwork
  • Supporting brand materials
Request this service

Need a written proposal for one or more of these services?